Seeking consent from an employee to schedule them to work a shift outside their usual spread of hours is an easy 2 step process of:

1. Selecting the shift

2. Filling out and sending the Request Consent form

We'll also show you how to check whether an employee has agreed to the request, and what you can do next.

Step 1: Select the shift

1. Go to Rosters

2. Find the roster you wish to work on and click View

3. In the roster builder, easily see which shifts are for staff members who have a fixed work schedule by looking for this icon 👇

   

   If the shift hours are different to the employee's regular work schedule, the icon will be red.

4. Click on the shift you want to seek consent from the staff member to change.

5. If it’s not already open, display the shift info panel by clicking the shift details button on the top right of the roster.

Step 2: Fill out and send the Request Consent form

1. In the shift info panel, click Request consent

2. Select your Request Type, choosing one of:

   1. Increase shift hours

   2. Reduce shift hours

   3. Move shift times

3. In the By up to drop-down, select the maximum number of hours by which you may want to alter the shift.

4. In the When drop down, select the relevant option.

5. Add a note, if you want to.

6. Click Preview Request

7. Review the request details. If you need to make changes, click Update request to return to the request consent form. When you're happy, click Send

Not sure what options to select in the Request Consent form? Here's a summary of the available options 👇

Check the status of a consent request and next steps

Once you’ve sent a request for consent to regular scheduled hours, the status of the request is indicated on the shift, like this 👇

These icons tell you whether the employee has accepted the request,

Consent status	Next steps
Pending consent. The team member hasn’t yet accepted the change request.	Send a reminder to prompt the team member to respond. Review the details of the request. Retract the request.
Request accepted. The team member has consented to the change request.	Edit the shift in accordance with the change the team member has accepted. Request consent for another change.
Request rejected. The team member has not consented to the change.	If needed, refer the the employees workschedule in Core HR > People > Employment details and edit the shift to align with it. Request consent for a different change.